Privacy Policy

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Privacy Policy Stock Konnect

Stock Konnect a Cutting Edge Projects Ltd company, respects and cares about your privacy. For this reason, we collect and use personal information only as to deliver our Application Features, services, websites and mobile applications. Your personal information includes information such as:

  • Name
  • Address
  • Telephone number
  • Email address
  • Company name
  • Billing and payment information
  • Other data collected that could directly or indirectly identify you.

Our Privacy Policy explains how and why we use your personal information that we collect, and also you can take control of your data, or update personal information.
You may reach our Data & Compliance Officer and our dedicated team that supports this office by contacting us at secuirty@stockkonnect.co. This inbox is actively monitored and managed so that we can deliver an experience that you can confidently trust. If at any time you have questions about our practices or any of your rights described below

How, What and Why We Collect Information

We only collect data that is directly or indirectly when you:

  • creating an account to use our services which includes (Name, Phone number, email address, destination and direct debit information.
  • connect our Services to your marketplace accounts on third-party websites (ex: login and authentication information necessary to maintain connection; order and inventory information downloaded from these third-party websites.
  • reaching our 24/7 assistance from our customer support team (name, email and Phone Number)
  • filling contact forms or accepting newsletters or other information from us (email); or
  • participating in our review management system, applying for jobs on website or agreeing on the reception of promotion through Stock Konnect.

Moreover, we collect your information to track your activities to maintain logs if needed with a view to assisting during support if any management error occurs during usage of our Platform. We help you describing more for you better understanding as it varies according to behavior of activity is needed.

Cookies on our websites and our web applications allow us to track your browsing behavior, links clicked, items purchased, your device type, and to collect various data, including analytics, about how you use and interact with our Services. Mentioned technologies collect data to track you browsing activity, including metadata, log files, cookie/device IDs, page load time, server response time, and approximate location information to measure website performance and improve our systems, including optimizing DNS resolution, network routing and server configurations.
Interactions with the bespoke features of stock Konnect, content and links (including those of third-parties such as eBay, Amazon, Shopify,etc) contained within the Services, (IP) address, the date and time the Services were used Browser Information, system configurations, and plugins, languages, cookie data, information for accessing the services, sub user information for accessing your accounts and performing duties, operating system for updates, devices information for security purposes, device settings, third party token settings, Application IDs and some unique and relevant to usage of web application or know the error data is collected.
Above said all information allows us to provide you with more relevant product offerings, we may also collect your location IP address so that we can personalize our Services.

Supplemented Data
We don’t buy data from third parties or we don’t use and publicly available data We do not hire through Stock Konnect but if in the future so we ask for the approval to access data from third party platforms Ex. LinkedIn, Facebook, Instagram, Google, yahoo, etc.

Information Utilization
Our faith is to remain blind from the data but for some purposes E.g. for the attention of our customer when communication is being made Ex. Calls, email and chat. And, only purpose to use only for which we are being permitted, the services you purchased/subscribed for better deliverance of our application’s features, to send updates or any necessary changes or to use for any lawful purpose for the security measures. We Stock Konnect do not sell Data!!!!!

Customer Data or Customer Content

All data, works and materials uploaded or inputted by or on behalf of the Customer or by any person or application or automated system using the Customer’s account for the purposes of using the Services.

Supplying, refining, informing and enhancing our Services. We collect various information relating to your purchase, use and/or interactions with our Services. We utilize this information to:

  • Improve and optimize the operation and performance of our Services again, including our websites and mobile applications
  • Enhance and optimize the operation and performance of our Services (again, including our websites and mobile applications)
  • Diagnose problems with and identify any security risks, errors, or needed enhancements to the Services
  • Detect and prevent fraud and abuse of our Services and systems
  • Collecting aggregate statistics about use of the Services
  • Understand and analyze how you use our Services and what products and services are most relevant to you.

Sharing with trusted third parties. We may share with trusted partners your data, with third parties with which we have partnered to allow you to integrate their services into our own Services, such as:

  • Processing credit card payments
  • Performing analysis of our Services and customers demographics
  • Communicating with you, such as by way email or survey delivery
  • Customer relationship management

Communication with you. We may contact you directly or through a third party service provider regarding products or services you have signed up or purchased from us, such as necessary to deliver transactional or service related communications. We may also contact you with offers for additional services we think you’ll find valuable if you give us consent, or where allowed based upon legitimate interests. You don’t need to provide consent as a condition to purchase our goods or services. These contacts may include:

  • Email
  • Telephone calls
  • Automated phone calls or text messages.
  • Chat

This is how we secure and retain data.
We follow the guidelines of GDPR to secure data of our customers, both when customers subscribe or engaged in any purchase of our service.
We retain personal information only for as long as necessary to provide for the subscriptions or services you have acquired or for the legal & law purposes include holding periods:

  • mandated by law, contract or similar obligations applicable to our business operations;
  • for preserving, resolving, defending or enforcing our legal/contractual rights; or
  • needed to maintain adequate and accurate business and financial records.

If you have any questions about the security or retention of your personal information, you can contact us at privacy@stockkonnect.co

How you can access, update or delete your data.
To easily access, view, or update your personal information, or to update your subscription preferences, please sign into your Account and visit “Account Settings.”
If you wish to delete or port your personal information, you may submit your request to privacy@stockkonnect.co If you make a request to delete your personal information and that data is necessary for the products or services you have purchased, the request will be honored only to the extent it is no longer necessary for any Services purchased or required for our legitimate business purposes or legal or contractual record keeping requirements.
If you are unable for any reason to access your account or information Settings, you may also contact us by one of the methods described in the “Contact Us” in the footer section below.